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About us

TheHatShop.com prides itself in being one of the best headwear and handbag companies in the world.  Our parent company began in 1921 as Dorfman Hat & Cap Company in a 5,000 square foot facility in Oakland, California. We recently celebrated our 95th year in business at our 275,000 square foot facility in Stockton, California.

During our 95 years in business, we have continuously changed to keep pace with our customers' headwear needs, while keeping our commitment to customer service, product quality, on time deliveries and competitive prices.   TheHatShop.com is the result of our most recent focus on our customers and their ability to buy hat products anywhere they choose.

Environment

It is our responsibility as a company to focus on reducing our impact on the earth.  TheHatShop.com has launched several projects such as saving our forests with our eCatalogs, conserving energy with our solar powered distribution facility and saving water by installing a waterless restroom system in our facility.

We have even launched an organic line of hats that is completely natural, from the cotton and raffia bodies to the clay used to dye them.

Community

TheHatShop.com is focused on worldwide charities. We are especially passionate about giving back to our community of Stockton, CA.

We have teamed with local food banks to donate hats, gloves and scarves to families in need during winter. We have had incredible success with our partnership with the United Way who sponsors local programs to aid needy children and the poor.

Employees

We know that building our team of employees is key to our business and the business of our customers. On the job development training, Employee of the Quarter rewards, and even a Manager Car Wash where employees can watch their managers clean their cars are just some of the incentive programs we support because we recognize that a happy work force makes for a healthy company.

Customers

TheHatShop.com's parent company has been supported by an incredible network of customers for 95 years. In 2009 the company launched its CPR (Customer Problem Resolution) program designed to solve any customer problem within the same day.

We are committed to serving and supporting our customers in a timely manner so they can get back to business. CustomerService@theHatShop.com

It is our goal to provide you with the best Hat and Bag shopping experience on the internet.  If you think we can improve, please let us know!